Southwark third worst in England for housing complaints and the ombudsman finds the borough of ‘inexcusable failures’

The most recent figures from the official native authorities watchdog present that Southwark had the threerd highest variety of housing complaints in England, being crushed solely by Lambeth and Birmingham. 3% of housing complaints within the nation got here from Southwark alone, and make up over 40% of whole complaints made to Southwark.
The figures additionally put Southwark because the 6th highest complained about borough in London for all complaints with 81% of complaints being upheld final yr.
This follows a string of stunning tales, with the ombudsman discovering Southwark responsible of “inexcusable failures”, being slapped with tens of hundreds of kilos of extreme maladministration fines, and leaving households to “freeze.”
The council additionally failed to finish a single damp and mold restore in 2021-2022.
The Liberal Democrat group in Southwark have repeatedly drawn consideration to the failure of the council to behave, together with at Council Meeting earlier this month when the chief of the group Cllr Chamberlain challenged the chief of the council on its report.
Southwark Chief of the Oppostion Cllr Victor Chamberlain stated, “These stunning figures solely verify what everyone knows: that Southwark is letting residents down. That this variety of residents are pressured to go to the ombudsman to resolve these issues is unhealthy sufficient, however the reality Southwark Council is among the worst within the nation and is constantly discovered to have failed is very damning.
“The Liberal Democrats have been sounding the alarm on this for years, and have repeatedly introduced plans to the council to unravel the issue, however Southwark Labour simply don’t pay attention or be taught from their errors. We deserve a council that listens and takes customer support severely”